Last updated: September 8, 2026
This Privacy Policy explains how PLCBIN handles personal information collected through https://www.plcbin.com/ when you browse the Site, submit an RFQ, request product information, or contact us by email or WhatsApp.
1. Information We Collect
We collect information you choose to provide, including your name, company name, business email address, phone or WhatsApp number, product model or part number, quantity, destination, and message. If you send documents or images with an enquiry, we receive the information included in those materials.
We may also collect limited technical information generated when you use the Site, including IP address, browser and device information, pages requested, and the date and time of the request.
2. How We Use Information
We use personal information to respond to enquiries, prepare quotations, communicate about product requests, maintain enquiry records, protect the Site from spam or misuse, and meet applicable legal obligations.
3. How Information May Be Shared
Information may be shared with personnel and service providers that need it to operate the Site, receive enquiries, provide communications, or support related business operations. They may use the information only for the services they provide to us.
We may disclose information when required by law or when necessary to protect the security of the Site, our users, or our rights.
4. International Transfers
PLCBIN serves customers in different countries. Information may be processed in countries other than the country where you are located. Where required, we take measures appropriate to the transfer and applicable law.
5. Data Retention
We keep enquiry and communication records for as long as needed to respond to the request, maintain business and security records, resolve disputes, and meet legal obligations. We delete or anonymise information when it is no longer needed where practicable.
6. Cookies and Similar Technologies
The Site may use cookies or similar technologies for essential functions, security, and language preferences. You can manage cookies in your browser settings. Disabling cookies may affect some Site functions.
If we introduce non-essential analytics or advertising technologies, we will update this policy and provide any notices or choices required by applicable law.
7. Security
We use reasonable administrative and technical measures to protect personal information. No online transmission or storage method is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on the law that applies to you, you may have rights to request access to, correction of, deletion of, restriction of, or portability of your personal information. You may also have the right to object to certain processing, withdraw consent where processing relies on consent, or lodge a complaint with a data-protection authority.
To make a privacy request, email [email protected] with the subject line “Privacy Request.” Please include enough information for us to identify the relevant enquiry. We may request information to verify your identity before responding.
9. Third-Party Services and Links
Email and WhatsApp communications are handled by their respective providers under their own privacy terms. The Site may link to third-party websites. Their privacy practices are governed by their own policies.
Do not send passwords, payment-card details, banking credentials, or other sensitive information that is not needed for your enquiry.
10. Changes to This Policy
We may update this Privacy Policy when our practices, Site features, or legal obligations change. The current version will be posted on this page with its updated date.
11. Contact
For questions about this Privacy Policy or your personal information, contact PLCBIN at [email protected].